TailCover

Privacy Policy

Last Updated: 25 June 2026

Welcome

Welcome to TailCover.

TailCover is committed to respecting your privacy and protecting the personal information you choose to share with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you regarding your personal information.

By submitting your information through our website, you consent to the collection and processing of your personal information for the purposes described in this Privacy Policy.

Information We Collect

When you register your interest on our website, we may collect information including:

  • Name
  • Email address
  • Mobile number
  • City
  • Information about your pet, including pet type, breed, age and preferred veterinary clinic
  • Your interests and preferences relating to TailCover
  • Information you voluntarily provide through forms, emails or other communications

We may also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website usage statistics
  • Cookies and similar technologies used to improve website performance and user experience

Why We Collect Your Information

We collect your information to:

  • Register your interest in TailCover
  • Send updates about our launch, products, services and initiatives
  • Better understand the needs of pet parents and pet care professionals
  • Improve our website, products and future services
  • Respond to your enquiries
  • Conduct research and analytics to improve pet care experiences
  • Communicate with you where you have requested or consented to receive updates

Communication

If you choose to receive updates from TailCover, we may communicate with you through:

  • Email
  • WhatsApp
  • SMS
  • Other communication channels for which you have provided your consent

You may opt out of marketing communications at any time by clicking the unsubscribe link (where available) or by contacting us.

Sharing Your Information

We value your trust.

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website and business, including providers of:

  • Website hosting
  • Cloud infrastructure
  • Customer relationship management (CRM)
  • Email communication
  • Analytics
  • Technical support

These service providers are required to protect your information and use it only for authorised purposes.

We may also disclose information where required by law or to comply with legal obligations.

Data Security

We implement reasonable administrative, technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or misuse.

While we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as it is required for the purposes described in this Privacy Policy or as required under applicable law.

If you request deletion of your personal information, or if it is no longer required for the purpose for which it was collected, we will delete or anonymise it unless we are legally required to retain it.

Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Withdraw your consent
  • Request deletion of your information

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites or services.

TailCover is not responsible for the privacy practices or content of such third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

TailCover
Email: rajeev@tailcover.in

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